Privacy Policy

Effective Date: 05/01/2025
Company: Translead America Inc.

Translead America Inc. values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or communicate with us, including via SMS text messaging.

1. Information We Collect

• Full name
• Company name
• Email address
• Phone number
• Billing and shipping details
• Information submitted through website forms
• SMS opt-in consent records
• Business communication details

2. How We Use Your Information

• Provide freight transportation services
• Respond to inquiries
• Send dispatch confirmations and load updates
• Send appointment reminders
• Provide customer support
• Send SMS notifications (if opted in)
• Maintain operational records
• Improve our services

We do not use personal information for unsolicited marketing.

3. SMS Communications & Consent

If you provide your mobile number and consent, you may receive SMS messages related to:

• Dispatch notifications
• Load status updates
• Appointment reminders
• Service alerts
• Account notifications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying:
STOP – to unsubscribe
HELP – for assistance

After sending STOP, you will receive a confirmation message and will no longer receive SMS messages from us. Consent to receive SMS messages is not a condition of doing business with Translead America Inc.

4. No Sharing of Mobile Information (CRITICAL FOR APPROVAL)

We do not sell, rent, or share your mobile number or SMS opt-in data with third parties for marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All text messaging originator opt-in data and consent information will not be shared with any third parties.

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5. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

6. Third-Party Service Providers

We may use trusted third-party vendors (such as hosting providers, SMS platforms, payment processors, and IT service providers) to support our operations. These providers are required to protect your data.

7. Your Rights

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of personal information (where applicable)

Requests may be submitted to:
Email: info@transleadlogistics.com